1.

What does Daniel need?

He needs to become computer literate.
(or He needs to learn computing skills).

2.

What key terminology does Daniel mention?

He mentions hardware, software, Windows, defaults, and clipboards.

3.

Why does Daniel say computing is proving invaluable?

Because editing text now is so easy.

4.

What are they currently doing at the opera company?

They are computerising all the production information for the current opera.