A.

You are substituting for a teacher, doctor or driving instructor. Explain to the class, a patient, a student why you have taken his/her place.

I'm afraid Mr/Miss/Ms/Mrs... can't... today (is off sick) (is away ill). So I've come in his/her place.

B.

A friend is unhappy in his job. Tell him about a similar experience of your own and what you did about it.

I had the same sort of problem myself. There were... and so I...

C.

You have been involved in a slight accident, which was your fault. Explain to a policeman what happened.

I'm very sorry. It was my fault really. I was... when... I couldn't help it, because... It's a good thing nothing serious happened.

D.

A man keeps leaning over your shoulder to look at your newspaper while you are travelling in a bus. Politely ask him not to do this, or offer him the paper.

Would you mind not leaning over me like that? Why don't you buy your own paper? or You're obviously very interested in the paper. I've finished with it. Would you like to have a look at it?

E.

Explain to people working under you why things have not gone very well in the company and suggest possible improvements.

I'm afraid things haven't been going very well lately. We've had a lot of problems because... However, I think we can... We'll have to... and then... The best thing would be to...