Now listen
again while you
check the audio transcriptions.
Then check
the answers
below.
SPEAKER 1:
The weird
thing is,
that up to
quite
recently, I
used to
really love
being in the
theatre
business,
so it never
seemed much
of a
hardship
earning next
to nothing
and holding
meetings in
an office
the size of
a shoebox.
But somehow,
over the
past year,
the gloss
seems to
have worn
off a bit.
And now I've
realised I'm
just being
taken for
granted,
I feel as
though my
spirit's
been broken
– it's awful.
I don't
blame anyone
for it –
we've had no
actual rows
– but I
won't put up
with it. It
won't be
easy,
entering the
job market
all over
again,
though.
SPEAKER 2.
Normally I'd
say I thrive
on deadlines
and pressure
from clients,
but it does
all build
up, and
recently
I've been
prone to
fairly
severe
headaches in
the office.
Don't get me
wrong – I'm
fine outside
work – I can
chill out
with the
best of them.
But I do
have a lot
on my plate,
as you'd
expect at my
level in the
company, and
it's
probably too
much to
handle,
if I'm
honest,
especially
with my
current
project.
I cant wait
to see what
happens when
I implement
my new time-management
plan at work.
It's hardly
rocket
science, but
I'll be
devastated
if it
doesn't
work.
SPEAKER 3:
The thing
that finally
made me flip
was being
told to move
into a new
office which
was patently
unsuitable
for the
project I
was working
on.
That was on
top of a
whole series
of other
ridiculous
demands. So
the trouble
was, it just
all came to
a head, and
the people
in charge
simply
refused to
take
responsibility
for it. We
had a number
of bitter
exchanges,
and I ended
up seething
with rage. I
still feel
that way.
But I'm
determined
not to just
accept it,
although I
have no idea
what I
should do
about it.
It all
happened so
fast! You
can bet I
wont be
leaving
though
because I
love the
work.
SPEAKER 4:
I'm rapidly
reaching the
end of my
tether. I
haven't lost
my cool with
a
customer yet
but it'll
happen soon!
It's just
too much,
being
expected to
run my
department
without a
reliable
flow of
data.
My line
manager's
been very
supportive,
I'll give
her that,
and she's
been on at
the
technicians
to sort it
out. So I've
done my bit,
but
nothing's
happened yet.
And the
final straw
is when I'm
deluged with
supposedly
helpful
emails from
other
departmental
heads, about
how to cope!
What do they
know about
it? They go
on and on
about how
disastrous
it is, as if
it's my
fault!
Luckily I've
got a great
team under
me.
SPEAKER 5:
Well, I'm
not sure
what my
options are.
She's got
such a bee
in her
bonnet about
this
internal
promotion
that you
just can't
reason with
her,
so I haven't
tried to
talk her out
of it.
I really
don't want
to get her
into trouble
by reporting
her to
management
for that row
yesterday
– it would
ruin morale
in the
office. I
suppose in
the end we
might both
get a small
pay rise and
a new job
title. If
she isn't
satisfied
with that,
and I have a
feeling she
won't be,
I'll have to
raise the
whole issue
with the
boss, and
let him
resolve it.
FOR
QUESTIONS 1-5
choose from the list
the problem each person encounters.
1.
SPEAKER 1:
2.
SPEAKER 2:
3.
SPEAKER 3:
4.
SPEAKER 4:
5.
SPEAKER 5:
FOR
QUESTIONS 6-10
choose from the list
each person's current feeling.