Dear Mr Reindeer:

This letter is to about service I recently received a Danielson Ltd. customer service representative High Brand.

I called Danielson Ltd. on February 25, 2007 to find out how to deal a problem I’ve had with a Panaview 325 TV. After I had been for twelve minutes, High Brand came on the line. I had to explain my problem to him times because he did not seem to be listening and therefore asked me the same questions . Ten minutes High Brand returned to say he could not help me. Needless to say, I was quite .

I expected a much higher level of service from your company, and I am quite . Because I do not want to spend any more time this problem, I am the Panaview 325 TV immediately, and I expect a full . I will be informing my friends and family this bad experience.

Janett Darling


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