1.

What were the problems with Sharon's third computer?

  Unclear screen and stopped working.
  Scratched cover and loose keys.
  Didn't work right and loose keys.

2.

Consumer magazine wrote a letter explaining that ...

  Sharon was losing work.
  Sharon asked for a full refund.
  Sharon was suffering and asked for $1000.

3.

What happened to Chris's car?

  Its engine was badly damaged.
  It had been stolen.
  It had been damaged by the police.

4.

The insurance company told Chris that he would have to pay ...

  $400 for the new engine.
  $2500 for the replacement of the engine.
  40% of the cost of the new engine.

5.

Consumer magazine tried to demonstrate that ...

  the car's engine was badly damaged.
  the new engine would not increase the car's value.
  the new engine would add 40% to the car's value.