1.

What apartment is Jack Berg in?

  Apartment 205.
  Apartment 216.
  Apartment 305.

2.

Which household appliance isn't working?

  The refrigerator.
  The oven.
  The stove.

3.

The problem is that ...

  everything gets burned.
  something is wrong with the fuse box.
  the stove needs fixing again.

4.

Jack thinks that the temperature control ...

  needs to be checked.
  needs to be replaced.
  needs to be burned.

5.

What is Mrs. Harris' problem?

  No electricity for the appliances.
  No electricity for the lights.
  No electricity at all.

6.

Who is going to help Mrs. Harris?

  The manager herself.
  Mr. Lock, the manager.
  Someone will look at it right away.